Last Updated: 25-04-2025

At eBitly Live, your privacy matters to us. We’ve written this policy in plain language so you know exactly what data we collect, why we collect it, and how we use it — no confusing legal jargon, just transparency.

By using eBitly Live, you're trusting us with your information, and we take that seriously.

1. The Info We Collect

To give you the best experience possible, we collect a few types of data:

When You Use eBitly Live:

Your name and email (for account creation and communication)

Payment details (only if you sign up for paid features — handled securely by our payment partners)

The links you shorten, customize, or share

Automatically (Behind the Scenes):

Your IP address and location (city & country)

The browser and device you're using

How and when people click on your shortened links

This helps us keep things running smoothly and gives you helpful insights.

2. How We Use It

We use your information to:

Run and improve our service

Show you analytics and stats on your links

Help you stay organized with your campaigns

Keep our platform secure

Let you know about updates, new features, or account activity

We never sell your personal information. Ever.

3. Link Tracking & Analytics

Tracking is what makes eBitly Live so powerful for marketers. When someone clicks on one of your links, we record:

The time and date of the click

Where the click came from (based on IP)

What device and browser they used

The referring website (if any)

This data is only available to you — the owner of the link.

4. Cookies 🍪 (The Digital Kind)

We use cookies and similar tools to:

Keep you logged in

Save your settings

Understand how you're using the site so we can improve it

You can control cookie settings in your browser. Just know that disabling them might make some features less awesome.

5. When We Share Info

We only share your data with:

Trusted partners like payment processors and hosting services

Law enforcement or government authorities if legally required

Third-party tools you choose to connect to

Everyone we work with is under strict privacy agreements.

6. Keeping Your Info Safe

We use encryption, secure servers, and modern security practices to protect your data from bad actors. While no system is 100% hack-proof, we work hard to keep your info safe.

7. How Long We Keep It

We’ll keep your info for as long as your account is active — or longer if needed for legal or security reasons. If you close your account, we’ll delete your personal info unless we’re required to keep it.

8. Your Rights

If You're in the EU (GDPR):

You can:

Access, update, or delete your info

Ask us to stop using your data

Download your data

File a complaint with your data authority if needed

If You’re in California (CCPA):

You have the right to:

Know what personal data we collect and how we use it

Ask us to delete your data

Say “no” to selling your data (we don’t sell it anyway)

Receive equal service, even if you exercise your privacy rights

Want to make a request? Just email us at cs@ebitlylive.com.

9. Kids’ Privacy

eBitly Live isn’t meant for kids under 13. We don’t knowingly collect data from anyone that young. If we learn that we have, we’ll delete it right away.

10. Policy Updates

We may update this Privacy Policy now and then. If it’s a big change, we’ll let you know by email or right here on the site. The date at the top tells you when it was last updated.

11. Contact Us

Have questions about your privacy or want to make a request?
We’re here to help:

📧 cs@ebitlylive.com
🌐 www.ebitlylive.com